All purchases are considered FINAL unless otherwise noted below.

Used Item Returns:

• All used items are described accurately and are accompanied by detailed pictures (best viewed via PC). Any flaws, issues or damage will be noted in the item description and will be shown in pictures to the best of our ability.
• Items purchased by mistake or items that are no longer wanted are eligible for one of the following options...
  
• Store credit for the total value of your order issued via digital store gift card
• Refund of the purchase amount minus a 15% processing fee
• Items showing wear/issues that were noted in the item description but were missed by the customer before placing an order are eligible for a return for store credit for the value of the item or money back minus a 15% restocking fee (shipping costs excluded).
• Customer is responsible for return shipping for the above return situations.
  
• Items found to not be as described must be documented IMMEDIATELY upon delivery. Pictures and description of the problem area should be emailed to sales@oneloveautogroup.com as soon as issues are found. We will get back to you within 48 hours to resolve the situation.

Used Item Warranty:

• There is NO warranty of any kind on our used items unless otherwise stated in the item description. Items should be expected to be in good used condition and are sold AS IS.

New Item Return/Warranty:

• All sales of new OEM Volkswagen items offered through are website are considered FINAL and DO NOT qualify for a return of any kind.
• Any aftermarket item purchased in new, unused condition is subject to the manufacturers return and warranty policy - please reference on a case by case basis for details.